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Can I upgrade or downgrade my hosting plan? Yes. Go to Services → My Services → View Details → Upgrade/Downgrade. The... How do I cancel my hosting service? Inside the HUB, click your hosting service → Request Cancellation. Choose Immediate (ends now) or... How do I contact support? Log in to your hub.incendmedia.com client area → Support → Open Ticket. Choose the... How do I update my payment method or billing info? In your HUB client area, go to Billing → My Invoices or Account Details. You can update credit... Where can I find tutorials and step-by-step guides? We’re building a full Knowledge Base inside your client portal. For now, you can also check the...
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